Terms and conditions


Places of withdrawal and return:

At Bariloche airport between 7 am and 10 pm free of charge.

Airport fee not included –

In our offices located on Calle La Cascada N 45, between 9 am and 9 pm free of charge.

Or at the hotel that you indicate.

After hours, an additional $ 800 will be charged.

In the cases that flights suffer delays, we would like to notify WhatsApp to coordinate the schedule again.


The driver must be over 25 years old and have a valid driver’s license and present a DNI or Passport.

Up to 2 drivers at no additional cost.


Mileage: 200kms included per day cumulative during the stay

Km over $ 7.-

For stays of 7 days or more days, the Km will be 250 km accumulable day.

Tank policy: full / full, if not returned in that condition, 50 lts will be charged. of super gasoline, at the value of the ACA Bariloche.

Departure permit to Chile $ 1,000.-

Request it in time to be able to provide you with an authorized vehicle to leave Argentina.

Requirements for the permit to Chile: send driver’s license and travel document by mail or WhatsApp in advance.


Insurance: The insurance covers Civil Liability, Theft, Fire and damage to the vehicle with a franchise paid by the client:

It is for minor damages to the vehicle $ 35,000.- For theft, rollover, total destruction $ 70,000.-

Mechanical damage and covers of the vehicle 100% paid by the customer.



The franchise will be processed at the time of removing the car as a guarantee. For this we request a backup credit card. A pre-authorization will be made at the time of delivery equivalent to the value of the franchise for partial damages.


Additional Optional:

Premium Extended Coverage: 100% coverage on Windshields, Windows and Locks + Franchise Reduction for damages less than $ 18,000.- $ 400.- per day – you can request it at the time of vehicle withdrawal.


To inform in advance:

Child seat and booster free of charge – please inform the age of the children.

Silicone covers for winter, free of charge.



It can be paid by credit card, bank transfer and cash.

To make the reservation of the vehicle it is necessary to make a deposit of 20% of the value of the reservation.

Cash payment 10% discount.

Be sure to check the different promotions in force.


Cancellation policy:

Canceling up to 7 days prior to the start of the reserved rental will be refunded the deposit minus 15% corresponding to the administrative expenses incurred.

Canceling from the 3 days prior to the reservation or in cases where the vehicle cannot be delivered due to lack of funds to carry out the pre-warranty authorization, 1 day of rental will be charged and in the corresponding cases the refund will be refunded. difference.

In cases of last minute cancellation or rescheduling due to weather conditions (airport closed) the rental day will not be charged in the same way.

In case of no show, the paid will not be refunded.



Terms and conditions subject to change without notice.